Melbourne call center looks to hire 300 workers

MELBOURNE — Medical Data Systems officially opened its second Melbourne location Monday, with plenty of room to grow.

The new call center at 755 W. NASA Boulevard, where employees track down delinquent medical payments, is looking to hire around 300 workers in Melbourne.

MDS looked at sites in Texas and elsewhere in Florida better settling on Melbourne, where it already had a successful location on Babcock Street.

"We did several months of market analysis and Melbourne just seemed to fit in the niche we were trying to recruit for," said MDS President Rick Masterson, after a ceremonial ribbon cutting Monday morning.

Located across the street from Orlando Melbourne International Airport, the facility was previously used by Ricoh USA, a business machine supplier.

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Salaries for the new positions range from $32,000 to $60,000 a year with opportunities for commission. It's pretty stable work, Masterson said, but employees need to be aggressive and have "a tolerance for a call center environment."

"We're a solid and robust company," he said. "We never really have had a client leave us and we have a strong reputation in the industry. Once we get a client, they're in it for the long haul."

MDS's expansion comes as  Brevard County's unemployment rate continues to fall. It's now at 4.5 percent, down from the previous month's rate of 5 percent and last March's 5.3 percent.

Contact Price at 321-242-3658 or wprice@floridatoday.com. You can also follow him on Twitter @Fla2dayBiz.